Accessibility Policy

The City of Pittsburgh is committed to providing access to our website for individuals with disabilities. The City recognizes the importance of making our website accessible by everyone, regardless of their abilities. 

Section 508 of the Rehabilitation Act Amendments of 1998 requires that individuals with disabilities, who are members of the public seeking information or services from us, have access to and use of information and data that is comparable to that provided to the public who are not individuals with disabilities, unless an undue burden would be imposed on the City. 

Privacy Policy

The City of Pittsburgh is committed to protecting online users’ privacy. We believe that protection of personal privacy on the Internet is our responsibility, to assure user confidence, increase participation in online activities and support effective delivery of services. The City intends to give you as much control as possible over your personal information. 

The purpose of this policy is to inform you about the types of information we gather when you visit our site, how we may use that information, whether we disclose it to anyone, and the choices you have regarding our use of, and your ability to correct, the information. The following is the privacy policy for this site: 

If you send us an electronic mail message with a question or comment that contains personally identifying information, or fill out a form that e-mails us this information, we will only use the personally identifiable information to respond to your request and analyze trends. We may redirect your message to another government agency or person who is in a better position to answer your question. 

1. Information that we collect for statistical purposes. 

  • We automatically collect electronically generated information about your visit to our site, such as the date, type of browser used, and technical Internet protocol data. 
  • We collect this information about each user session from our user logs, and refer to it in summary form for statistical purposes only. 

2. Information that you provide us when using our interactive forms and functions. 

  • This information may include such things as name, address, telephone number, and other personal and business data, depending on the particular service you use. 
  • We collect only that data necessary to provide the service that you are requesting. 

3. Use of cookies.

  • We do not use "persistent" cookies to collect permanent information. 
  • We do use "non-persistent" cookies in applications that keep track of a user’s online session and make it possible for you to complete a form or use a function, but this cookie disappears when you finish filling out an application, or searching a database. 

4. Disclosure to third parties. 

  • As a governmental agency, we are governed by public records laws of the Commonwealth of Pennsylvania. 
  • Any information that we receive through use of our site is subject to the same provisions as information provided on paper. Otherwise, we do not share personal identifying information with any third party without your permission. 
  • We disclose only in aggregate form our statistical analyses or demographics of users to third parties. 
  • This information is not reported or used in any manner that would reveal personally identifiable information, and will not be released to any outside parties unless we are legally required to do so in connection with law enforcement investigations or other legal proceedings. 

Security Policy

The City of Pittsburgh seeks to ensure that its website remains available to all users. In this vein, it has taken several steps to safeguard the integrity of its data and prevent unauthorized access to information it maintains, including but not limited to authentication, monitoring, auditing, and encryption. 

Security measures have been integrated into the design, implementation and day-to-day practices of the entire operating environment as part of its continuing commitment to risk management. These measures are designed and intended to prevent corruption of data, block unknown or unauthorized access to our systems and information, and to provide reasonable protection of private information in our possession. 

This information should not be construed in any way as giving business, legal, or other advice, or warranting as fail proof, the security of information provided via the City's website. 

Unauthorized attempts to upload information or change information on this service are strictly prohibited and may be punishable under various statutes including, but not limited to, the federal Computer Fraud and Abuse Act of 1986 and the National Information Infrastructure Protection Act.

Googleâ„¢ Translate Policy

Translations on the City’s website are automated through the use of Google™ Translate, a computerized translation tool. The quality of the translation may vary. 

The City of Pittsburgh does not warrant the accuracy or reliability of the translated text and shall not be liable for any losses or damages caused by reliance on the translated text. If you question the accuracy of the translation, please refer to the English edition of the website, which is the official version.